Everything You Need to Know
Do you offer gift vouchers?
We are currently investigating our options with gift cards, so it is not something we currently offer, but this may change in the future. To keep up to date, please follow our social media accounts.
What are the payment options?
We accept all major credit and debit cards including Visa, and MasterCard. We also accept Paypal.
Our products have free delivery charges for all delivery within the Republic of Ireland, and depending on location extra charges will apply for delivery outside of the Republic of Ireland.
What is your return policy?
We hope that you’ll love your Mama's Boobie Box purchase but understand that sometimes people change their mind when buying online. As long as you send the gift box and all products unused back to us within 30 days and in it’s original resaleable condition then we’ll be happy to refund the cost of the item to you.
In the unlikely event of a an issue with the box and or products supplied then we will be happy to offer you a replacement box or a full refund of your purchase, if you prefer.
In relation to other products, if there is a fault or issue with the product we will either offer a replacement product or a full refund. All items must be returned unused and in it's original resaleable condition.
Any refund will be provided via the method originally used to place the order.
Please get in touch with us before returning any product so that we can see how best to help.
Do you deliver internationally?
We currently deliver worldwide but this may come with extra delivery costs, taxes and other duties that are not included within the cost for those customers outside of the Republic of Ireland.
How much is delivery?
We offer free delivery in the Republic of Ireland.
€15 will be applied to each delivery of gift boxes within Europe, and €5 for other products. The maximum delivery cost is €15 if purchasing multiple products with a gift box.
€20 will be applied to customers for gift boxes outside of Europe and €10 for other products. The maximum delivery cost is €20 if purchasing multiple products with a gift box.
As our boxes are for new mum gifts, we want to ensure Mama's Boobie Box arrives safely and as quickly as possible. For that reason, all of our boxes are sent with track and trace. Gift boxes will require a signature on delivery.
How soon are gift boxes & other products dispatched?
We aim to dispatch within 24 hours of an order being placed, but extends to 48 hours if ordered over the weekend, with delivery estimated between 4-8 working days depending on local postal services.
How do I track my order?
In the dispatch notification email there will be a link to your order details. On this page will be a tracking code which can be used at https://track.anpost.ie We recommend that you check the tracking to see that your order has been delivered.
Please note only orders with a gift box will offer tracked delivery.
My order has not arrived, what should I do?
If you have checked the tracking and your order is delayed in transit or the tracking is not showing the gift as delivered please get in touch asap and we will look into it straight away for you. Due to COVID-19 there have been delays across the postal system so please do allow extra time for your gift to arrive before contacting us.
Do you have any other gift box sizes?
We are currently working on a mini box with 3-4 items and a breastfeeding gift box for twin mums. These will be launched in the Summer of 2021.
Can I add a card with my gift?
Yes of course, we are currently offering a standard A6 gift note card, which will be handwritten with whatever message you want to include for your loved one.
Please add this as a separate item to your cart and it will be included within the gift box.
We are working on developing a range of congratulation cards for new mums which should be available in the next few weeks.